Privacy Policy

Boxleo Courier & Fulfillment Services understands that privacy of your personal information is important to you. We are legally bound by the article 31 of Kenyan constitution and are committed to complying with the obligations set out therein.

What kinds of personal information does Boxleo Courier & Fulfillment Services collect and hold?

The personal information we will collect from you depends on your relationship with Boxleo Courier & Fulfillment Services. As a customer or supplier it will generally include your name, business and email addresses and contact numbers, and may include your bank account details. If you are a franchisee of Boxleo Courier & Fulfillment Services personal information collected may extend beyond this to include your driver’s license number, vehicle registration number, financial details, photo and date of birth. We do not collect personal information that we do not need. Our website does not use persistent cookies.

How is personal information collected and held?

Boxleo Courier & Fulfillment Services collects most personal information directly from you. For example, when you become a customer, supplier or a franchisee you provide us with your information by filling in a form, dealing with us over the telephone, email or face to face, by sending us a letter, or by using our website. This information is held in hard copy and/or electronic databases. We may also collect information about you that is publicly available such as from other websites.

For what purpose does Boxleo Courier & Fulfillment Services collect, hold, use and disclose personal information?

We need to collect personal information to help us provide our products and services and conduct our business. Specifically, we need to collect personal information to interact with our drivers, customers, suppliers and franchisees and often to meet contractual obligations to these parties. Boxleo Courier & Fulfillment Services does not sell, rent or trade your personal information to third parties. However, your personal information may be disclosed to third parties if required by applicable laws, or to service providers who provide services in connection with our products and services. If you would like to opt out of receiving future communication from Boxleo Courier & Fulfillment Services you can do so by visiting or contacting our offices using the contact details set out on our online platforms, or by following instructions on the communication to opt out

For what purpose does Boxleo Courier & Fulfillment Services collect, hold, use and disclose personal information?

We need to collect personal information to help us provide our products and services and conduct our business. Specifically, we need to collect personal information to interact with our drivers, customers, suppliers and franchisees and often to meet contractual obligations to these parties. Boxleo Courier & Fulfillment Services does not sell, rent or trade your personal information to third parties. However, your personal information may be disclosed to third parties if required by applicable laws, or to service providers who provide services in connection with our products and services. If you would like to opt out of receiving future communication from Boxleo Courier & Fulfillment Services you can do so by visiting or contacting our offices using the contact details set out on our online platforms, or by following instructions on the communication to opt out

Security

Boxleo Courier & Fulfillment Services takes reasonable steps to ensure the security of your personal information. We frequently update our anti-virus software to protect our systems from computer viruses. In addition to that, all Boxleo Courier & Fulfillment Services employees are required, as a condition of employment, to treat personal information held by Boxleo Courier & Fulfillment Services as confidential. However, you should be aware that the internet is not a secure environment. We cannot protect personal information before it reaches us.
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